Frequently Asked Questions
Everything you need to know about shopping with Deliberti.
How long does shipping take for international orders?
We offer worldwide express shipping via DHL and FedEx. International orders typically arrive within 3 to 7 business days, depending on your location and customs clearance processes.
What is your return policy for luxury items?
You can return any unworn item within 14 days of delivery. The product must be in its original packaging with all security tags and brand labels intact to qualify for a full refund.
Are all products on Deliberti authentic?
Yes, we guarantee the 100% authenticity of every item we sell. We work directly with luxury fashion houses and authorized distributors to ensure you receive genuine designer goods.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order status in real-time?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website where you can monitor your shipment's progress.
Do I have to pay import duties and taxes?
For orders outside the European Union, import duties and local taxes may apply and are the responsibility of the customer. These fees are calculated by your local customs office.